The Slack Onboarding Black Hole: Why New Hires Drown in Context They Can't Access
Jari Mattlar•5 days ago•4 min read•
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New employees face thousands of messages with zero context. The result: weeks of confusion that could be avoided.
The information overload problem
Day one: Join 20 channels. See 10,000 unread messages. Understand nothing. New hires spend weeks drowning in historical context they can't parse.
Why documentation doesn't help
Wiki pages go stale. Notion docs get forgotten. The real knowledge lives in Slack threads from 6 months ago that no one can find.
The search problem
Slack search assumes you know what to look for. New hires don't. They need context, not keywords.
Building better onboarding
Smart summaries of channel history. AI-powered context retrieval. Curated knowledge paths. Turn the black hole into a guided tour.
Float AI helps by letting new hires ask questions in natural language and get contextual answers from your entire Slack history.